Risby Homes

Introducing our new Customer Care Manager

With 60 per cent of our homes now sold, we’ve strengthened our team with the appointment of Jemima Clarke as our Customer Care Manager.

In this new role, Jemima will work alongside Sales Manager Trina Henderson to support you from point of sale onwards, ensuring your new home buying experience is positive and hassle-free.

With over 60 per cent of homes already reserved on the Shepherd’s Rest development south of Beverley and a further three houses sold last week, Jemima will provide first-class aftercare and advice as you get set to move into your new Risby property and make your house a home. 

Jemima will ensure any issues are swiftly resolved, work closely with the site construction team to action your requests and be the liaison to keep you and the team updated.

With wide-ranging experience working in customer care, from construction, hospitality to marketing, Jemima’s looking forward to taking on this next role: “I’m really excited to have joined the Risby Homes team. There’s a great family atmosphere, not to mention the fantastic quality of the homes.

“I’m really looking forward to getting stuck into this new role and being involved in all aspects of the customer’s home-buying journey.”

We’re delighted to welcome Jemima to the team. Since Mark Barrett built his first development in Beverley in 1993, Risby Homes has become a family affair, with deep-rooted values at the heart of the business.

We care deeply about not only building exceptional houses but also giving great customer service every step of the way. We want every new Risby Homes owner’s journey to be enjoyable and as stress-free as possible. For us, a big part of building a new development is about creating a new community for people.

Jemima will play an important role in helping new Risby Homes residents, making it a home buying experience to remember for all the right reasons.

Keen to work with local people and support local development, we’re proud to also be working with Hull College to recruit new apprentices to begin in September to develop joinery, groundwork and plastering skills.  

Work began on the Shepherd’s Rest development in 2018, with the first residents moving in during November 2019.

Groundworks have now begun on Phase 2 of Shepherd’s Rest ready for release in spring 2022. To register your interest and be kept updated about when homes come available, email trina@risbyhomes.co.uk